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March 1997 - Present
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MIS Manager
Operations Management International; Greenwood Village, CO
- Proven ability to hire, develop, motivate, train and manage, a staff of
high-quality IT professionals, reflected in the current enterprise that operates
at 6 tenths of 1 percent of Annual Revenue (.6%), with raving fans for customers
(4.1/5.0 Customer Satisfaction), 100% employee retention and positive budgetary variance for the last
seven fiscal years, returning $180,000 of positive variance to the bottom line in Fiscal Year 2003.
- Contributed Malcolm Baldrige National Quality Award
winning processes to the company.
- As Team Lead of the Strategic Planning for Information Technology Team,
developed and continue to maintain a rolling 5 year Strategic Plan that
defines the long-term strategy and technology vision which influence
the Linkage of Processes and focus on creating market differentiation.
- As Team Lead of the Technology Needs Team, created and fostered
the development of a team that owns processes and tools consisting of cost-benefit
analysis and return-on-investment flowchart and forecasting for enabling decision
making on standards, alleviating internal political pressures and empowering customers.
- Delivered Network Attached Storage technologies earning OMI an award for
"Premier Data Consolidation Company in Denver".
- Leveraging Kaizen continuous improvement principles, coded a "positive-pay"
Oracle process to communicate with Wells Fargo Bank, saving $33,000 in software
expense and $50,000 per year in fraudulent checks.
- Using Quality as a Business Strategy metrics,
developed initial concept and implemented an industry first in Desktop Imaging,
built in recovery using an onboard standardized image on an emergency partition.
This solution reduced workstation repair emergency turnaround time from 4 days to 2 hours.
- Orchestrated physical move of Corporate Headquarters in a
4 hour window.
- Embraces the Opensource movement as an effective,
achievable, and valuable methodology for delivering IT-related business solutions.
- Maintains an intimate knowledge of Systems Administration
to facilitate decision making and empower my employees.
- Has works being published based on the above experiences by board members of the
Colorado Performance Excellence Organization(CPEX).
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